onare | service
PROFESSIONAL SERVICE TEAM
onare I service ; our service team; It undergoes professional training with constantly updated technical programs and seminars at home and abroad. Thus, the periodic maintenance and repairs of our machines, which are constantly changing and renewed in terms of technology, are carried out by our expert personnel.
Because;
• Professional service team with trainings renewed every year
• Service opportunity that can reach every point of Turkey
• 24/7 on-call service application
Our advantages;
• Guaranteed repair within 48 hours for battery powered and air operated machines.
• Special customer representative regarding the service
• Advantage of fast spare parts from stock
Service Process
the vision of onare I service ; Before machine repair, it is to inform and train its customers about the correct use and maintenance-cleaning of the machines. Onare I service for this; cd, documents, online conference (customer & onare service & main manufacturer) and direct on-site training methods train the service and operator team of its customers about their machines at certain periods.
All your service applications; Onare I services is recorded in the service tracking system and followed regularly. Every transaction made to our machines is monitored online and when requested, our customers are informed at every stage.
repair I services ; Our service unit is equipped with modern and state-of-the-art maintenance-repair devices.
All spare parts of onare I services are original and it offers its customers spare parts on the most suitable conditions. It informs its customers in detail about the wearing parts that need to be changed in certain periods, and shares comparative alternative cost analyzes with their customers.
Thanks to effective stock management in onare I services ; The maximum spare part stock capacity is calculated, the spare parts are supplied continuously and periodically from the main warehouses in Germany, Japan, Italy, Switzerland and the USA, and sufficient stock is kept in the Istanbul central warehouse.
repair I services ; Thanks to the periodic contracted maintenance service offered for fully automatic strapping lines, taking into account the working hours, production year and working frequency of your machines, your machines are constantly controlled from a single source and the necessary reports are presented to our customers. The scope and duration of the service period completely changes according to the needs of our customers. In this way, in addition to using the machines more effectively, necessary precautions are taken in advance for possible malfunctions that may occur in the future. Onare I services offers its customers with periodical maintenance agreements very special opportunities in terms of service, spare parts and consumable supply, payment facilities.
(The Best Alternative) repair I services ; It is the only distributor in Turkey and besides the brands it represents; It also provides spare parts (original) of different brands that its customers previously owned under the most favorable conditions for its customers, together with its partners abroad, and offers real solution partnerships to its customers.
Customer Suggestion/Complaint Form The forms you fill out will be reviewed by our quality department and detailed information will be given to you as soon as possible. Thank you for your contribution to us with every form you fill out in order to increase our Service-Product and Service Quality.